Maya is a Virtual Assistant who connects you directly with your preferred insurer to insure your vehicle and file claims seamlessly through WhatsApp.
Does Maya have my preferred insurer?
Maya assists with a list of insurance companies and allows our prospective buyers to make a choice.
What types of Motor Insurance Cover does Maya offer?
Third-Party
Third-Party (Fire & Theft)
Comprehensive
What type of vehicle can I Insure?
Maya assists you to insure any vehicle you choose.
What would Maya need me to provide to insure my vehicle?
Vin/Chassis number
Make/Model and Year of manufacture
Engine capacity
Number of seats
Pictures of the front and rear of your vehicle
Pictures of both sides of your vehicle
Picture of your driver's licence
Can I get a quote from Maya?
Yes and more! Maya allows you to get as many different quotes as you want.
How do I pay for my motor insurance on Maya?
You can pay via mobile money, Visa/MasterCard.
How do I receive my Motor Insurance Policy documents?
Once payment is confirmed, Maya will instantly send your motor insurance sticker and policy certificate to your WhatsApp number and email address within seconds.
Does Maya accept Claims?
Yes, Maya allows you to file claims directly to your preferred insurer via the platform.
What do I need to provide to file claims successfully with Maya?
Pictures of damaged vehicles
Cost of repair estimate/invoice
Police report
Fire report
Voice recording detailing the happening of the accident
Can I renew my Motor Policy even if I did not buy it on Maya?
Yes, Maya allows you to renew your policy when it expires. It also allows you to renew your motor policy with any of our listed insurers even if it was not originally bought on Maya.
Can an Agent or Broker use Maya?
Yes. An agent or broker can connect directly with insurers on Maya to buy and renew motor policies and file claims for their customers. Enter your agent or broker code in the specified field and the transaction will be tied to You
What is TPPDL?
Third-Party Property Damage Limit is the statutory total amount an insurer is mandated to pay to fix another person’s vehicle or property that you may have damaged in an accident. The current statutory amount is GHS 5000. You have the option to increase the amount with a corresponding increase in premium.
Why do I have to upload my vehicle pictures on Maya?
To ensure prompt claims settlement when you file for a claim we will need accurate information at the time of buying the policy. Maya needs to satisfy herself with the condition of the vehicle at the time of buying the policy.
Do I have to upload pictures of my vehicle for every cover?
You only upload pictures of your vehicle when you buy a comprehensive motor insurance policy on Maya.
5 minutes car insurance on WhatsApp?
Buy or renew your car insurance with our trusted partners and enjoy additional
Who is Maya?
Maya is a Virtual Assistant who connects you directly with your preferred insurer to insure your vehicle and file claims seamlessly through WhatsApp.
Does Maya have my preferred insurer?
Maya assists with a list of insurance companies and allows our prospective buyers to make a choice.
What types of Motor Insurance Cover does Maya offer?
Third-Party Only
Third-Party (Fire & Theft)
Comprehensive
What type of vehicle can I Insure?
Maya assists you to insure any vehicle you choose.
What would Maya need me to provide to insure my vehicle?
Vin/Chassis number
Make/Model and Year of manufacture
Engine capacity
Number of seats
Pictures of the front and rear of your vehicle
Pictures of both sides of your vehicle
Picture of your driver's license
Can I get a quote from Maya?
Yes and more! Maya allows you to get as many different quotes as you want.
How do I pay for my motor insurance on Maya?
You can pay via mobile money, Visa/MasterCard.
How do I receive my Motor Insurance Policy documents?
Once payment is confirmed, Maya will instantly send your Certificate of insurance and policy document to your WhatsApp number and email address within seconds.
Does Maya accept Claims?
Yes, Maya allows you to file claims directly to your preferred insurer via the platform.
What do I need to provide to file claims successfully with Maya?.
Pictures of damaged vehicles
Cost of repair estimate/invoice
Police report
Fire report
Voice recording detailing the happening of the accident
Can I renew my Motor Policy even if I did not buy it on Maya?
Yes, Maya allows you to renew your policy when it expires. It also allows you to renew your motor policy with any of our listed insurers even if it was not originally bought on Maya.
Can an Agent or Broker use Maya?
Yes. An agent or broker can connect directly with insurers on Maya to buy and renew motor policies and file claims for their customers. Enter your agent or broker code in the specified field and the transaction will be tied to You.
What is TPPDL?
Third-Party Property Damage Limit is the statutory total amount an insurer is mandated to pay to fix another person’s vehicle or property that you may have damaged in an accident. The current statutory amount is NGN 1,000,000. You have the option to increase to the maximum amount of NGN 2,000,000 with a corresponding NGN 1,500 increase in premium.
Why do I have to upload my vehicle pictures on Maya?
To ensure prompt claims settlement when you file for a claim we will need accurate information at the time of buying the policy. Maya needs to satisfy herself with the condition of the vehicle at the time of buying the policy.
Do I have to upload pictures of my vehicle for every cover?
You only upload pictures of your vehicle when you buy a comprehensive motor insurance policy on Maya.
5 minutes car insurance on WhatsApp
Buy or renew your car insurance with our trusted partners and enjoy additional.